Should have exposure to usage/ coding for XML,Java/ J2EE and Core Java,usage of XSD, usage of parsers (JAXB or SAX parsers).Good knowledge of Multi-threading.Good exposure to File-handling.Clarity in usage of Design Patterns.Extensive programming experience in PL/SQL.Should also have experience in data-modeling.ITIL certification – v3 preferred.Expertise in ESM / Help Desk / ITIL / Servers & Storage / Messaging / Video Surveillance / Video Conferencing / Data & Voice Networks.